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Questions & Answers

I'm a paying member, but I can't log in. Why not?

If you are still an active member, make sure you're using the correct username and password. Check your purchase confirmation to verify this information. If you can't find your purchase confirmation, send us your inquiry in the form of a Customer Service Ticket and we'll send you your username and password. If you're using the correct username and password and you still can't log in, clear your cache, close your browser and open a fresh browser. Make sure you have cookies enabled, and try logging in again.

If you are still unable to log in to our site, there's a chance your account may be blocked for a number of reasons. Contact us in the form of a Customer Support Ticket and we'll check this out.

What do I do if I can't remember my password? Help!

If you forgot your password, fill out a Customer Support Ticket and let us know that you've forgotten your information. We'll retrieve both your username and your password, and we'll email you the information.

What's the difference between a trial and a full membership?

A trial membership only lasts up to seven days maximum, and only entitles a user to a certain amount of featured scenes. A full membership is month-to-month and gives a user access to hundreds of videos and more.

How do I cancel my membership?

In order to cancel your membership, please identify your biller and fill out our cancellation form and we will cancel your membership for you.

How do I contact my billing company?
You must contact your biller directly to change your credit card information. Please check out the list of billers on the left side

Terms & Conditions

We ask you to review our Terms of Use, which constitute a binding license agreement that you have agreed to when you joined.

Privacy Policy

We take your privacy seriously. We never share your Information with third parties. Read our privacy policy.